Mister Car Wash is led by an experienced team dedicated to delivering the best car wash in the industry, providing growth & development opportunities for our team members and inspiring our customers & communities to shine.
CEO & Chairman , Board of Directors
John Lai is Chairman, CEO, and President of Mister Car Wash. Before being named CEO in 2013, John was the Chief Operating Officer. Before that, he was the Vice President of Market Development. He played a key role in crafting the company’s employee-first culture and relentless focus on continuously improving the customer’s experience. Before joining Mister Car Wash, John was Vice President of Sales for Financenter, President of Blue Coral Systems, Direct Account Manager for Nestle, and District Manager for Carnation Company.
Additionally, John serves on the Board of the Southern Arizona Leadership Council, Friends of Arizona Lacrosse, the International Car Wash Association, and the Western Car Wash Association. John earned a Bachelor of Science from the University of Arizona in 1987.
Jedidiah “Jed” Gold
Chief Financial Officer ,
Jed joined the Mister Car Wash team as Chief Financial Officer in 2019. He has a 20-year finance and accounting background, which includes domestic and international experience across multiple corporate and operational finance disciplines. Before joining Mister Car Wash, Jed spent nearly 14 years with Yum! Brands, the world’s largest restaurant company that owns KFC, Pizza Hut, and Taco Bell. Most recently, he was Assistant Treasurer of Yum! Brands. Before that, based out of Dubai, United Arab Emirates, he was the Chief Financial Officer for KFC Middle East, North Africa, and Pakistan.
Jed is a results-oriented leader with a track record of growing sales and profits. He has extensive experience in multi-unit consumer services working for a multi-national publicly traded company. Jed holds a Bachelor of Science degree in Accounting from the University of Utah and an M.B.A. from Indiana University’s Kelley School of Business.
Chief Operating Officer ,
Mayra is Chief Operating Officer for Mister Car Wash. In her current role, she has responsibilities leading training and development, store operation support, and customer care. She also plays a vital role in the post-acquisition integration process assimilating new team members into the organization. Mayra began her career with the company in 2007 as the Regional Trainer for the El Paso market. In this position, she developed best practices for training store-level team members on standard procedures and best-in-class customer service. In 2010 she relocated to the corporate office to continue her training efforts as Director of Training and Development. Her in-depth knowledge of day-to-day operations and ability to strategically execute standardization has been key to the organization’s successful growth. Mayra has a Bachelor of Arts from the University of Texas at El Paso.
Vice President , Marketing
Jill leads the marketing team in developing and deploying national, regional, and local advertising and public relations campaigns with the goal of telling the Mister story to a variety of audiences.
Vice President , IT
Lauren is responsible for setting a strategic direction that leverages information technology to achieve business goals. A results-driven leader, her team implements and maintains the IT needs of all the stores and corporate staff.
Vice President , Development & Construction
Ryan’s drive and passion for innovation in the industry have become an integral part of the success of our new build strategy and growth. He oversees all aspects of greenfield development, including project management and execution, developing standardized guidelines and processes, and managing architect, engineer, and contractor partners across a national network.
Vice President , M&A
Luke oversees all aspects of our acquisition strategies across the country. He uses his robust experience to lead his department in fulfilling corporate expansion objectives such as identifying, evaluating, and recommending new acquisition candidates.
General Counsel ,
Markus uses his broad legal and compliance background, including domestic and international experience across multiple industries, to oversee legal affairs. With a track record of supporting global business and developing talent, He provides legal and strategic advice on managing business transactions, financing, litigation, risk management, and regulatory compliance.
Joseph “Joe” Matheny
Sr. Vice President , Operations
Joe oversees the operations leadership team in standardizing and optimizing daily operations. He is also an integral part of the acquisition process in the onboarding and mentoring new leadership teams. His passion and dedication to maintaining high standards attributes to our accelerated growth.
Vice President , Development Planning
Sarah works to elevate the Mister Car Wash brand experience in newly acquired markets through integration process planning and implementation. From due diligence through business plan development and execution, she focuses on creating a seamless transition into the Mister Car Wash portfolio for newly acquired locations.
Vice President , Real Estate
James oversees Mister’s new build strategy throughout the country. Along with his team, he is continuously looking for new opportunities to acquire and develop new build locations through real estate acquisition.
Vice President , Financial Planning & Analysis
Joaquin is a strategic advisor to senior leadership. He works with his team to analyze the financial performance of Mister Car Wash and potential acquisitions to identify efficiency, savings, and investment opportunities. They forecast operating performance to develop in-depth business insights and work together to formulate effective strategy.
Vice President , Operations
Tim works directly with our Director of Operations, ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization.