Contact Our Business Account Team
Contact us for additional assistance regarding your Fleet Account or Mister Wash Passes.
Our Fleet Account & Wash Pass Program offers you the convenience of washing all the vehicles in your fleet while maintaining one simple account and payment.
Fleet Accounts
Seamlessly manage your fleet with monthly invoicing and RFID tracking.
Receive a monthly invoice along with detailed usage reports
Wash Passes
Enjoy the convenience of pre-paid passes at volume discounts.
Business Account FAQ
At this time, we don’t offer Unlimited Wash Club® options for fleet customers. Our two programs, Wash Passes and House Accounts, work well for many customers and we can offer a discount based on volume.
For Fleet Accounts, we issue individual RFID tags which include a unique number that can be assigned to each of your vehicles. Your monthly invoice will show each RFID tag and the number of times it was used at any of our locations.
For Wash Passes, you control how many are used when you give them to your drivers. We do not provide any tracking for the redemption of these passes.
For Wash Passes, you control how many are used when you give them to your drivers. We do not provide any tracking for the redemption of these passes.
You will receive a detailed, itemized invoice with the RFID tag, date, and time of service for each wash received in your fleet.
Please use the links to process your payment for Fleet Accounts or Wash Passes.
You will be billed once a month. For Fleet Accounts, we are on a 30-day billing cycle so you will receive your invoice the following month, which will include charges for the previous month.
We send wash passes once we have received the payment through our online system. We use expedited shipping to ensure the timely delivery of your passes.
We send wash passes once we have received the payment through our online system. We use expedited shipping to ensure the timely delivery of your passes.
Invoice inquiries should be directed to accountsrec@mistercarwash.com
Double bill charges can be directed to businessaccounts@mistercarwash.com
Double bill charges can be directed to businessaccounts@mistercarwash.com
Location:
The RFID tag should be placed horizontal on the bottom corner of the front interior/exterior windshield on the driver’s side within a half-inch of each edge of the windshield. Do not place the RFID tag over any information printed on the windshield to ensure the bar code can be scanned properly.
Exceptions:
• If other tags (i.e. Department of Motor Vehicle sticker) are already affixed to this portion of the windshield, the RFID tag should be placed horizontally above or below and within a half inch of other tags.
• Certain vehicles have windshields embedded with materials which prevent the reading of RFID tags. Examples include heated windshields, rain sensors, sun/heat reflecting windshields, and windshields with radio antennas. The owner’s manual of the vehicle may provide “clear zones” in the windshield for placement of RFID tags and other similar items. Clear zones are often located by the rear view mirror and base of the windshield.
• Deviations from the lower driver side corner should be minimized. The RFID readers are set up to concentrate on the lower corner of the windshield and placement elsewhere diminishes the ability of the reader to detect the RFID tag.
Exterior RFID Tags:
• For vehicles with special windshields that are unable to work with normal RFID tags, there are EXTERIOR RFID tags available which can be placed in the same spot on the windshield, just on the exterior. The exterior RFID tags are only to be used when interior RFID tags do not work on the vehicle.
The RFID tag should be placed horizontal on the bottom corner of the front interior/exterior windshield on the driver’s side within a half-inch of each edge of the windshield. Do not place the RFID tag over any information printed on the windshield to ensure the bar code can be scanned properly.
Exceptions:
• If other tags (i.e. Department of Motor Vehicle sticker) are already affixed to this portion of the windshield, the RFID tag should be placed horizontally above or below and within a half inch of other tags.
• Certain vehicles have windshields embedded with materials which prevent the reading of RFID tags. Examples include heated windshields, rain sensors, sun/heat reflecting windshields, and windshields with radio antennas. The owner’s manual of the vehicle may provide “clear zones” in the windshield for placement of RFID tags and other similar items. Clear zones are often located by the rear view mirror and base of the windshield.
• Deviations from the lower driver side corner should be minimized. The RFID readers are set up to concentrate on the lower corner of the windshield and placement elsewhere diminishes the ability of the reader to detect the RFID tag.
Exterior RFID Tags:
• For vehicles with special windshields that are unable to work with normal RFID tags, there are EXTERIOR RFID tags available which can be placed in the same spot on the windshield, just on the exterior. The exterior RFID tags are only to be used when interior RFID tags do not work on the vehicle.
Please send in your tax exempt certificate and we will set up the account accordingly.
Unfortunately, we don’t the capability to reprint a receipt, please make sure that you are asking for a receipt at the time of service.
If your sticker is damaged or peeling and is not scanning at the wash, a store attendant will replace the sticker and activate it to your account. Please note that the replacement is not reflected on your monthly invoice and you can contact business accounts at businessaccounts@mistercarwash.com to make sure the unknown sticker number is in fact a replacement.
Currently, we do not set up automatic payments for our fleet accounts.