Keeping our customers and team members safe has always been the highest priority for Mister Car Wash. We’ve been closely monitoring the national CDC and local government health guidelines in each of our communities. Following recommendations to limit the movement of people to flatten the curve, we voluntarily made the tough decision to temporarily close our stores for at least 14 days starting in Mid-March.
During this health emergency we have taken additional steps to keep safe in order to reopen our car wash locations. While closed, we’ve deeply cleaned each store and adjusted our operations to serve you in a safe and efficient way. In the coming week we will begin to re-open our stores in areas where it is safe to do so.
Some of the changes you will notice:
-Express Exterior only lanes will be open for customers to drive through our kiosks. No interior cleaning services will be available at this time.
-We’ve marked a 6 foot space around our kiosks to ensure our team members maintain proper distancing protocols.
-Team members will be wearing additional protective gear, including gloves, face shields and safety glasses.
-We’ll clean the kiosks and tablets after each credit card transaction. We won’t be accepting cash payments during this time.
-Free Vacuum stalls will remain closed temporarily due to this being a high touch and trafficked area.
Unlimited Wash Club Members
To our valued members, we realize that you’ve had a disruption in service while we have been temporarily closed, and we thank you for your loyalty. We have suspended all billing while stores are closed and won’t resume until we open.
You are among our most loyal customers and we want you to know how much we value your choice to wash your vehicle with us. We are committed to you as a member and plan on giving you credit for any days that were unused as a result of our temporary suspension of service. Click here for more information about your membership and next bill date.
COVID-19 has changed many things, but it has not changed who we are: a team that cares, works hard, has fun and one that puts people at the center of everything we do.
Thank you for being a valued Mister Car Wash customer.